Shipping policy

 

Shipping Policy

Effective Date: 8-6-2024

Welcome to Walking Apron! We are committed to providing our customers with a seamless and satisfactory shopping experience. This Shipping Policy outlines the shipping procedures and policies for all orders placed on our website, www.walkingapron.com.

Order Processing Schedule

  • Processing Days: Monday - Friday
  • Processing on Holidays: We process orders on all holidays including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

  1. Standard Shipping (1-3 business days)

    • Processing Time: 1-3 business days
    • Shipping Time: Varies by location

  2. Expedited Shipping (1-2 business days)

    • Processing Time: 1 business day
    • Shipping Time: Varies by location

  3. International Shipping

    • Processing Time: 1-3 business days
    • Shipping Time: Varies by destination

Shipping Costs

Shipping costs are calculated based on the shipping method chosen, the destination, and the weight of the package. You can view the shipping cost at checkout before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the link provided in the email or by visiting our website and logging into your account.

Shipping Restrictions

  • We currently ship to all 50 U.S. states and internationally.
  • We do not ship to P.O. boxes or APO/FPO addresses.

Lost or Damaged Packages

We take great care in packaging and shipping your items. However, if your package is lost or arrives damaged, please contact us immediately at [customer support email] with your order number and a description of the issue. We will work with the carrier to resolve the problem as quickly as possible.

Returns and Exchanges

Please refer to our [Return Policy](link to return policy) for information on returning or exchanging items.

Contact Us

If you have any questions or concerns about our shipping policies, please contact us at:

  • Phone number: 3363023465

     

     

  • Email: hannah@walkingapron.com

     

  • Physical address: The Walking Apron, 202 W Main St, Troy NC, 27371

Thank you for shopping with Walking Apron!